Privacy Policy
Effective date: 2026-07-31
This policy describes how Jinbay Co., Ltd. ("we", "us") handles information in connection with the Cachalot app and related web services (the "Service").
1. What we do not collect — by design
The defining property of the Service is that the following data is processed and stored only on your device. We do not collect it and have no means of accessing it:
- meeting audio recordings;
- transcripts;
- AI-generated meeting notes;
- content you create in the app, such as glossaries and custom instructions.
2. What we collect
| Account data | Email address, password (stored only as an irreversible hash) and plan status — collected solely to manage paid plans. The free plan requires no account at all. |
|---|---|
| Payment data | Payments are processed by Stripe, Inc. Card details never reach us and we never store them. We can only see payment and subscription status. |
| Support | Your email address and message when you contact us. |
| Newsletter | Your email address, only if you opt in. |
| Access logs | Our hosting provider (Vercel Inc.) may process standard access logs (such as IP addresses) to operate the site and prevent abuse. |
3. How we use information
- providing paid plans and managing subscription status;
- responding to support inquiries;
- sending product updates to subscribers (opt-in, unsubscribe anytime);
- preventing fraud and abuse.
4. Sharing
We do not share personal information with third parties without your consent, except as required by law. Stripe (payments) and Vercel (hosting) process data on our behalf as described above.
5. Retention
Account data is retained while your account exists and as required by law. To delete your account, contact us at the address below.
6. Cookies and tracking
This website uses no advertising cookies and no tracking.
7. Your rights
You may request access to, correction of, or deletion of your personal information at any time using the contact below.
8. Changes
We may update this policy from time to time. Material changes will be announced on this website.
9. Contact
Privacy inquiries: info@jinbay.co.jp